How to Click and Collect

If you would prefer to collect an order from our store rather than have it delivered, then you can do so easily. Once you have added all the items you would like to the basket, simply proceed to the checkout as normal. You can either log in to your account or check out as a guest. When you have done this please select the 'Click and Collect' option under the 'Delivery address' options, as shown below:

Once you have filled out all the relevant details and completed the purchase we will be notified of your requirements.

What happens next?

Once you have completed your order we will contact you via email or telephone to advise you that your goods are ready for collection from our store.* Please do not start your journey until you have been advised that your goods are ready to be collected, to avoid potential delays and disappointment.

 

*(Please be aware that, although most products featured on our website will be ready to collect on the same day of ordering, there will be instances where stock will be sent in from a supplier or our offsite warehouse. You will be notified if this is the case and of the expected waiting time.) 

 

Paying for 'Click and Collect' Items.

Any Click and Collect orders will be processed for payment as normal, once stock has been confirmed. You will be contacted to advise you of when your order will be ready to collect.

Where do I collect from?

All Click and Collect orders must be collected, within our normal opening hours, from our superstore in Blofield:

Norwich Camping & Leisure

58 Yarmouth Road

Blofield

Norwich

Norfolk

NR13 4LQ

01603 717600/717800 

(what3words: ///chef.issues.sofas  See HERE for details.)

Please ensure that you bring a copy of your order and some form of identification with you when you come to the store - this will speed up the process.